Why is kaiser permanente successful




















This approach eliminates the pressures that can come from physicians having to manage a business based on the volume of services provided. Instead, Kaiser Permanente physicians are salaried and utilize an evidence-based approach to the practice of medicine, which leads to more effective and efficient care for our patients and members, and better health outcomes.

Integrating evidence-based health care and prepaid financing of coverage the way we do drives coordination of care across all settings and care teams. It enables quality outcomes by ensuring that our members receive the right care, at the right time, in the right setting.

We avoid unnecessary costs by eliminating unneeded or duplicate tests or procedures that occur when care is not coordinated. This is a significant factor in keeping our operating costs reasonable. For example, Kaiser Permanente pioneered electronic health records in the s — a cutting-edge, technological undertaking for the organization. We are using the power of that technology today to enable our care teams to provide coordinated, high-quality care for our patients that is seamless across various care settings.

We are also able to aggregate anonymized data to understand clinical best practice to innovate care through population health studies. Kaiser Permanente is also at the forefront in the use of telehealth to provide care to our members.

Our evidence-based stroke response program ensures patients receive clot-busting medication more than twice as fast as the national average. The telehealth approach includes an on-call neurologist who examines patients via videoconferencing for faster diagnosis. Our deliberate focus on prevention and treatment helps us lead in blood pressure control.

For the sixth year in a row, we were the national leader for high blood pressure control, according to the NCQA Quality Compass. The investment inspired action from other industry leaders to help solve this crisis. The beginning of this decade has included many unprecedented moments. Kaiser Permanente is proud to help lead during challenging times and will continue to evolve with the world around us.

With stay-at-home orders in place in nearly every U. In addition, our mail-order pharmacy dispensing increased to its highest percentage and volume in our history — 3.

Our solid technological infrastructure allowed us to rapidly rise to this occasion, ensuring patient access and safety during a challenging time.

Suicide is the second-leading cause of death among people aged 10 to 34, and half of mental health conditions begin by age Called Presence of Mind, the initiative aims to increase mental health awareness among online gamers and fans, reduce stigma, and encourage teens and young adults to prioritize their well-being.

Systemic racism and a lack of economic opportunities for communities of color, especially Black communities, prevent many from achieving total health. In response to this persistent national issue and to further our longstanding commitment to equity and inclusion, we announced a series of actions, including:. The Kaiser Permanente Bernard J. Tyson School of Medicine in Pasadena, California, welcomed its first class of 50 future physicians.

The school is dedicated to educating diverse students who will become outstanding clinicians and skilled advocates for equity and the health of their patients and communities. About Kaiser Permanente Home. Home Our Story Our history A history of leading the way. A history of leading the way For over 75 innovative years, we have delivered high-quality and affordable health care. A history of leading the way. For over 75 innovative years, we have delivered high-quality and affordable health care.

Establishing core principles Before we opened to the public, our founders were laying the groundwork for innovation and inclusiveness. Other formative milestones around this time: Our nurses signed what might have been the first nurses labor agreement in the United States with our hospitals in Oakland and Richmond, California. The Permanente Medical Group formed in with 7 physicians, a key step in the evolution of the physician-led leadership model.

Building our unique workforce As the health plan established regions in Southern California and Hawaii, the organization continued to expand its diverse pool of highly skilled caregivers, adding more Black doctors and nurses to the staff.

Pioneering in multiphasic screening concept Morris F. January 14, First hospital to provide employer-sponsored health care Our Kaiser Foundation Harbor Hospital was the first hospital in the country built for members of an employer-sponsored health care plan. Committing to communities At a time of social unrest, we further defined our dedication to communities.

Research and technology help advance patient care While we began publishing medical research in our earliest years, Morris Collen, MD, founded our Department of Medical Methods Research in September 10, Unique hospital design helps drive better patient care To improve care and reduce steps for nurses, our Panorama City Medical Center was designed using Dr.

August Civil unrest further ignites our community pledge Community unrest in the Los Angeles area underscored the need for better health and social services in some underserved communities. Navigating rapid growth With the federal government offering our plans to employees, we saw rapid growth and increasing demand for care.

Ahead-of-our-time approach to maternity care and childbirth Our doctors were among the first to support women giving birth vaginally after having a prior cesarean delivery. Pharmacists take on clinical roles to improve patient health Innovations in medical and pharmacy practices allowed our pharmacists to work closely with care teams.

Leading the way in solar power use At our Redwood City Medical Center, the solar installation for water heating — built in-house by engineering staff — was one the largest of its kind at a U. Strengthening our culture We embraced the digital revolution during this decade, launching our first website for members.

Domestic partners of employees eligible for health benefits As an early adopter of extending health care benefits to domestic partners of employees, we underscored our commitment to equity, inclusion, and diversity.

July Historic Labor Management Partnership begins Kaiser Permanente and many of the unions we worked with entered into a historic partnership that gave workers a stronger voice in decision-making. June Interpreter program helps advance culturally sensitive care We began to reduce the language barrier in health care with language classes for staff members as early as May 14, Landmark study on adverse childhood experiences A Kaiser Permanente study conducted with the Centers for Disease Control and Prevention was the first — and one of the largest — to identify the link between adverse childhood experiences, or ACEs, and health over a lifetime.

Affirming our focus on quality High-quality medical care and technology innovations led the way this decade. May 16, Organic farmers market a first at a U. Introducing industry-leading electronic health records Our electronic health record set industry standards for electronic clinical information. Thrive campaign changes the language of health care The Thrive campaign perfectly framed our unique approach to health and health care — helping people live healthier lives through preventive medicine, a team approach to care, and a commitment to the total health of our members and our communities.

Life-saving alerts added to electronic health record Our move from paper charts to electronic health records not only improved efficiency and care, it empowered staff members to be advocates for the total health of our members. Using exercise as a vital sign to increase physical activity We became one of the first, and largest, health care organizations to use exercise as a vital sign.

Leading the way in identifying and addressing opioid use Well before opioid abuse became a national crisis, our doctors and pharmacists were concerned about the potential risks associated with opioids.

May Improving the environment, one supplier at a time We began requiring medical product suppliers to complete sustainability scorecards in Tackling barriers to health The decade saw innovative thinking push us to do more. Research Bank launches nationally to create a healthier future The Kaiser Permanente Research Bank is one of the largest and most diverse in the world. Cancer clinical trials program significantly expands Our cancer research program is one of the largest in the nation. October First successful transcarotid artery revascularization World-renowned vascular surgeon Peter Schneider, MD, working at Kaiser Permanente in Hawaii, successfully performed the first transcarotid artery revascularization, which allowed him to treat a patient's blocked artery with minimal risk for nerve injury and heart trauma.

Setting ambitious, industry-leading environmental goals Our commitment to sustainability dates back to the s. Leading the nation in controlling blood pressure Our deliberate focus on prevention and treatment helps us lead in blood pressure control. Sidney R. There, he puts advanced medical ideas into practice, focusing on four core principles of group medical practice, prepayment of services, a focus on prevention, and convenient care that offers many services under one roof. Garfield joins forces with industrialist Henry J.

Kaiser to provide health care for workers building the Grand Coulee Dam. After modernizing the hospital, Dr. Garfield offers prepaid, inexpensive health insurance, group medicine, and integrated services to the workers' families. This partnership sets the course for the future. Henry J. Kaiser and his wife Bess establish the Permanente Foundation for the charitable purpose of supporting Kaiser's hospital and medical research.

Garfield runs a health care plan for , wartime Kaiser shipyard workers, many of whom are women, disabled, and people of color. Even under difficult circumstances, medical research and evidence-tested best practices save thousands of lives, boost productivity, and help to win the war. Kaiser Health Plan opens to the public. Soon, its modern hospitals and efficient medical model proved to be a dramatic improvement in American health care.

Kaiser's postwar hospitals and services remain racially integrated. Kaiser responds to critics by stating that African-American patients are "to be treated like everybody else. There is no segregation at our facilities.

Renamed Kaiser Permanente, the organization quickly grows to become the largest health care delivery system of its kind in the U. Under first director Dr.



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